Multiple Connections Features¶

Hotline allows making multiple connections of different types (bots or accounts) for different purposes.

Both linking each connection to its own backend group and combining several connections into one backend group are possible.

The convenience of multiple connections in one backend group is the ability to search across topics of all connections at once, as well as a minimal number of groups, but this organization method also has significant disadvantages.

Features of Multiple Connections in One Backend Group¶

1. To make it easier to distinguish topics of different connections, it's better to set them different topic colors through the ICON_COLOR parameter, and also immediately activate showing brief user and account information through which communication is going with the AUTO_INFO parameter.

2. When using the /new command to create dialogues in the General topic, you'll need to specify an additional option with the connection number, for example /new USERNAME i{INSTANCE_ID} (without it, dialogues will be created for each connection).

3. Hotline limits the number of Telegram system updates passing through the system from each connection, to protect against flooding and reasonable billing. Updates on the backend group side with this connection type are counted by each connection independently and then added together. With high communication intensity and a large number of incoming messages, this can lead to rapid exhaustion of available limits (especially on free connections).

Thus, multiple connections in one backend group may be justified with relatively low intensity work with them or when it's appropriate for your specific case.

If you need personal help setting up multiple connections, choosing a tariff plan, contact our support service, our specialists will be happy to consult you on any questions.