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Parameter REPLY_ONLY

The parameter activates a mode when an outgoing message from the working topic group can only be sent as an explicit reply (REPLY) to an incoming client message. Thus, internal comments in the topic don't need to be preceded by a slash / symbol.

This is convenient when you often need to first discuss the response with the team before sending it to the client.

Data Format

The parameter can have the value FALSE (by default all messages are sent to the user) or TRUE (only replies are sent to the user).

The setup bot needs to be sent the required value after selecting the parameter for editing.

Default Value

FALSE

Usage Examples

  • Consultation bots (lawyers, coaches, doctors, etc.)
  • Customer chat support