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Actions API Version 1.0

Through the provided API with any account connected to Hotline, you can programmatically manage Telegram groups or perform other operations that are unavailable through standard Telegram Bot API or Premium/Business subscriptions.

Paid feature

Webhooks and REST API usage are only available for Hotline premium users. To purchase paid version of system, contact our support service.

Supported Methods

Currently the following methods are available in API:

  • Creating Telegram groups, getting chat_id
  • Renaming Telegram groups by chat_id
  • Adding Telegram group members by user_id
  • Removing Telegram group members by user_id
  • Getting join-link (invite link) for Telegram group by chat_id
  • Deleting Telegram groups by chat_id
  • Deleting join-link
  • Determining common groups with user by user_id

API interaction is in popular JSON format.

Method documentation

Request interaction format documentation from support service @hotlinetg_support.

Account Connection

Managing Account — is a Telegram account connected to Hotline, from which group management and other function calls occur.

  • Must be regular user account (registered to mobile phone number)
  • Telegram Premium and/or Telegram Business subscriptions not required
  • Connects to Hotline system through setup bot @hotlinetg_bot

Learn more about account connection process

API Applications

Managing Telegram Groups for CRM Systems and BPM Tools

  • Automatic group creation for new customers or projects
  • Adding and removing members programmatically from your system

Support Integration

  • Creating groups with customer representatives
  • Adding account connected to Hotline to groups
  • Broadcasting messages from groups to technical support team in topic group

Team Work Automation

  • Adding list of members and bots to created groups
  • Connecting AI consultants or integrations with external systems
  • Managing group access through your system

Access Distribution

  • Getting join-link to join group
  • Placing links in user personal account
  • Automatic generation of invitation links

Getting Access

To get API access:

  1. Write to support service @hotlinetg_support
  2. Tell about your task and planned usage
  3. Get API access and detailed documentation
  4. Connect managing account through @hotlinetg_bot
  5. Get integration consultation